Workplace Operations & Experience Manager

TL;DR

Workplace Operations & Experience Manager (Administration): Leading workplace operations for the San Francisco hub and scaling operational standards across the West Coast portfolio with an accent on facilities management and regional vendor strategies. Focus on building scalable operating models, enhancing employee experience through hospitality-first programs, and driving operational readiness for office expansions.

Location: Based in San Francisco, CA (Hybrid: 3-5 days per week)

Salary: $174K – $205K + Equity

Company

hirify.global is the largest live shopping platform in North America and Europe, enabling users to buy, sell, and discover items across hundreds of categories.

What you will do

• Lead San Francisco hub operations and implement regional operational standards, playbooks, and procedures.
• Design and manage a regional vendor support strategy, including sourcing, contract negotiation, and performance management.
• Manage workplace operating budgets, identifying efficiency opportunities to improve employee experience.
• Develop workplace programs and in-office experiences (F&B, events) that support culture and intentional collaboration.
• Partner with IT, Security, and Finance to ensure safe, resilient, and smoothly running workplaces.
• Leverage occupancy and operational data to inform space planning and strategic real estate decisions.

Requirements

• 8+ years of experience in office operations, facilities, or workplace experience at high-growth tech companies.
• Must be based in San Francisco, CA.
• Track record of building scalable workplace programs rather than just maintaining existing ones.
• Proficiency with AI tools for workplace-related support.
• Experience leading complex vendor relationships, negotiating contracts, and managing operational budgets.
• Ability to balance strategic thinking with hands-on execution in ambiguous environments.

Culture & Benefits

• Comprehensive health insurance (Medical, Dental, Vision) and 401k with employer match up to 4%.
• Generous holiday and time-off policy, including 16 weeks of paid parental leave.
• WFH support including home office setup allowance and monthly cell phone/internet allowances.
• Wellness and annual childcare allowances, plus lifetime benefits for family planning.
• Monthly budget for app dogfooding to ensure a deep understanding of the product.