Customer On-Site

TL;DR

Customer On-Site (Logistics/Operations): Managing on-site workforce and client relationships within warehouse and manufacturing facilities with an accent on operational oversight and worker support. Focus on coordinating onboarding, managing schedules, and resolving performance issues to ensure smooth service delivery.

Location: Hybrid in Cincinnati, OH

Compensation: $24 – $28 per hour

Company

hirify.global is a workforce platform that connects businesses with a flexible and reliable labor force.

What you will do

• Serve as the primary point of contact between workers and client leadership at the facility.
• Facilitate worker onboarding, introductions, vetting, and drug testing.
• Manage day-to-day worker support, including pay questions and performance feedback.
• Coordinate interviews and start schedules for new hires, such as forklift operators.
• Bridge communication between the client site, internal Ops, and Worker Support teams.
• Oversee shift management and the distribution of PPE.

Requirements

• High School Diploma or equivalent (Associate's or Bachelor's degree preferred).
• 1–2+ years of experience in operations or customer-facing roles (staffing, warehouse, retail, or food service).
• Strong interpersonal, verbal, and written communication skills.
• Ability to work in fast-paced, dynamic warehouse environments.
• Professional demeanor with the ability to coach workers and enforce standards.

Culture & Benefits

• Competitive hourly base pay.
• Performance-based incentives tied to attendance, shift completion, and account health.
• Fast-paced, dynamic work environment with high ownership of on-site operations.