Senior Sales Operations Analyst (SaaS)

TL;DR

Senior Sales Operations Analyst (SaaS): Building ROI analyses and business cases for retail deduction data to help suppliers protect revenue with an accent on quantitative analysis and GTM strategy. Focus on designing intuitive dashboards, optimizing sales processes, and translating complex data into actionable strategic insights.

Location: Remote (US) or Hybrid in Rogers, AR

Salary: $69,030 – $90,000 USD

Company

hirify.global is a leading provider of cloud-based supply chain management solutions serving a global network of retail trading partners.

What you will do

• Build ROI audits for prospects by analyzing multi-retailer data to calculate returns on investment.
• Develop persuasive business cases and value stories for Account Executives, focusing on pricing and deduction recovery.
• Create and maintain KPI dashboards and reports to provide leadership with performance visibility.
• Identify and implement opportunities to streamline and optimize sales processes.
• Surface trends and operational insights to inform sales strategies and revenue forecasting.

Requirements

• 3-5 years of experience in Sales, Revenue, or Business Operations, ideally within B2B SaaS or supply chain.
• Must be based in the United States.
• Deep understanding of the retailer deductions space (e.g., Walmart, Amazon, Target).
• Advanced proficiency in Microsoft Excel and Office Suite.
• Strong quantitative analysis, modeling, and data visualization skills.

Nice to have

• Experience with SQL and Power BI.
• Proficiency with CRM tools such as Salesforce.
• Familiarity with AI tools (e.g., Claude) for data analysis and efficiency.

Culture & Benefits

• Collaborative and inclusive work environment focused on innovation.
• Comprehensive benefits package tailored to health, well-being, and financial security.
• Commitment to diversity, equity, and inclusion.
• Flexible work options including 100% remote for US-based candidates.