Account Manager (Healthcare)

Location: Newark, New Jersey, United States

Salary: $75,000–$80,000 per year

Company

hirify.global delivers digital health and medical information services through Medscape and supports Medical Affairs programmes for healthcare clients.

What you will do

• Own client relationships and serve as the project manager for assigned Medical Affairs accounts.
• Coordinate project kick-offs, programme development, updates, reporting, and delivery across multiple departments.
• Manage digital programme scopes, timelines, task tracking, and implementation processes.
• Build relationships with internal stakeholders across Marketing, Product Development, Audience Generation, Content Development, Outcomes, and Insights.
• Support pharmaceutical, medical device, and other client relationships alongside sales colleagues.
• Evaluate programme effectiveness, troubleshoot delivery issues, recommend improvements, and discuss results with clients.

Requirements

• Bachelor’s degree required.
• At least 3 years of account management and/or project management experience in a digital or healthcare agency setting.
• Strong customer service, communication, organization, prioritization, and time-management skills.
• Ability to manage multiple deadline-driven projects and work both independently and collaboratively.
• Knowledge of medical terminology, medical publishing, agency environments, or relevant digital technologies.
• Experience with web-based document sharing and productivity tools, including Google, SharePoint Online, MS Word, Excel, and PowerPoint.

Nice to have

• Experience with Workfront, Salesforce, JIRA, Brainshark, or Accent Librarian.
• Experience researching medical and technology trends, industry conferences, market conditions, and competitive activity.
• Willingness to travel occasionally.

Culture & Benefits

• Collaborative work across internal and external development teams.
• Eligibility for a discretionary company bonus based on business results.
• Health, dental, and vision insurance.
• Paid vacation, sick leave, and flexible holiday days.
• 401(k) retirement plan with employer matching, life and disability insurance, employee assistance, and commuter or transit benefits where applicable.