Global Business Services Program Specialist

TL;DR

Global Business Services Program Specialist: Administering corporate travel and employee ticketing programs with an accent on operational execution, stakeholder communication, and process improvement. Focus on managing high-volume requests, maintaining program documentation, and ensuring exceptional service delivery in a fast-paced entertainment agency environment.

Location: Must be based in Los Angeles, CA

Salary: $71,000 - $80,000

Company

hirify.global is a leading global entertainment and sports agency representing top talent across film, music, sports, and digital media.

What you will do

• Manage daily employee ticket requests, allocations, and hospitality logistics for high-demand events.
• Serve as a primary point of contact for global travel program inquiries and traveler profile administration.
• Develop and maintain training materials, user guides, and program communications to drive employee engagement.
• Prepare analytical reports, dashboards, and executive summaries to support program performance tracking.
• Partner with internal stakeholders and travel management companies to streamline operational processes.
• Provide support during evening and weekend hours for business-critical events and ticket releases.

Requirements

• 3–5 years of experience in operations, travel, hospitality, or program coordination.
• Must be based in Los Angeles, CA for this onsite role.
• Advanced proficiency in Microsoft Office, specifically Excel and PowerPoint.
• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving capabilities.
• Excellent written and verbal communication skills for stakeholder management.

Nice to have

• Experience with travel management systems or event management technology.
• Bachelor's degree in a related field.

Culture & Benefits

• Competitive base salary with eligibility for a discretionary bonus.
• Comprehensive benefits package provided.
• Opportunity to work in a collaborative, high-visibility environment within the entertainment industry.
• Focus on professional growth and continuous process improvement.