Technical Project Manager (SaaS)
Мэтч & Сопровод
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Описание вакансии
TL;DR
Technical Project Manager (SaaS): Leading technical implementation projects for customers with an accent on SSO configuration and API-based integrations. Focus on managing project lifecycles, serving as a technical subject matter expert, and driving cross-functional collaboration to ensure successful delivery of complex technical setups.
Location: Must be based in the United States. Candidates within commuting distance of Lehi, UT; Dallas, TX; or Houston, TX are preferred for a hybrid schedule (3 days in-office); fully remote arrangements may be considered for exceptional candidates.
Company
provides a global platform that streamlines compliance, safety, and performance benchmarking for hiring clients and suppliers.
What you will do
- Own end-to-end delivery of customer technical implementation projects, focusing on SSO (SAML, OIDC) and API integrations.
- Manage project scope, timelines, and change control to ensure on-time and on-budget delivery.
- Gather and document client requirements while recommending solutions aligned with industry best practices.
- Serve as the technical subject matter expert and trusted advisor for customers during implementation.
- Collaborate across Engineering, Product, and Customer Success teams in a matrixed environment.
- Identify opportunities to leverage AI tools to improve delivery speed and internal processes.
Requirements
- 3–5 years of experience in a client-facing technical implementation or project management role.
- Hands-on experience with Single Sign-On (SAML, OIDC) and API-based integration work.
- Strong understanding of SaaS delivery models and client management best practices.
- Proficiency with ticketing and collaboration systems such as Jira and Confluence.
- Bachelor's degree in a technical field or equivalent practical experience.
- Must be authorized to work in the United States.
Nice to have
- Salesforce experience or certification.
- Experience with analytics and reporting tools.
- Familiarity with localization considerations for global implementations.
- Topical understanding of the Health & Safety regulatory environment.
Culture & Benefits
- Comprehensive benefits package including health, dental, and vision insurance.
- 401(k) retirement plan.
- Paid Time Off (PTO).
- Commitment to diversity and equal opportunity employment.
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