Customer Growth Manager (Fintech)

TL;DR

Customer Growth Manager (Fintech): Managing and expanding a portfolio of enterprise partnerships in the embedded insurance space with an accent on commercial growth, stakeholder engagement, and data-driven strategy. Focus on identifying upsell opportunities, navigating complex multi-stakeholder environments, and driving product adoption across European markets.

Location: Must be based in the UK or Belgium (Hybrid) or remote within Europe, with regular travel to Brussels.

Company

hirify.global is a leading insurtech scale-up helping companies orchestrate digital embedded insurance experiences across 32 European countries.

What you will do

• Manage a portfolio of significant enterprise partners across financial services, mobility, and insurance sectors.
• Drive revenue growth through upsell and cross-sell opportunities while protecting existing program performance.
• Develop and execute strategic growth plans with clear KPIs and internal alignment.
• Build and maintain relationships from operational levels up to C-level stakeholders.
• Deliver data-backed quarterly business reviews to provide actionable insights to partners.
• Collaborate cross-functionally with product, engineering, and legal teams to shape the product roadmap.

Requirements

• 5+ years of experience in customer success, account management, or business consulting within B2B SaaS, fintech, or insurance.
• Proven track record of growing enterprise accounts in complex, multi-stakeholder environments.
• Ability to structure commercial cases and present them to senior audiences.
• Experience working directly with performance data to drive recommendations.
• Proficiency in using AI tools to optimize workflows and account management tasks.
• Must be based in the UK or Europe to support regional operations.

Nice to have

• Experience in insurance, embedded finance, or payments.
• Familiarity with HubSpot, Looker, or Jira.
• Fluency in additional European languages.

Culture & Benefits

• Flexible work environment with hybrid options and a one-month-per-year work-from-anywhere policy.
• Global WeWork subscription for remote employees or access to the dedicated Brussels office.
• Generous time-off policy.
• Collaborative and inclusive culture with regular social events.
• Opportunity to shape a function at a high-growth insurtech company.