Inside Account Manager (Cybersecurity)

TL;DR

Inside Account Manager (Cybersecurity): Managing a portfolio of mid-market customer accounts to drive renewals, expansions, and upsell opportunities with an accent on customer engagement and pipeline growth. Focus on leveraging AI-driven insights, maintaining CRM hygiene, and collaborating with Sales Engineers to demonstrate technical value.

Location: Hybrid in Madrid, Spain

Salary: €41,000 – €59,730

Company

hirify.global provides cloud-first networking and security solutions that protect a significant portion of the Fortune 500.

What you will do

• Manage a portfolio of 100-120 existing mid-market customer accounts, taking full ownership of renewals, expansions, and upsells.
• Conduct discovery-driven conversations to identify customer pain points and convert them into growth opportunities.
• Drive adoption of key sales initiatives, including Daybreak, UDDI migration, and Threat Defense/Axur expansion.
• Use AI-driven forecasting and automation to improve pipeline visibility and scale personalized outreach.
• Partner with Sales Engineers to demonstrate technical value and develop business cases for expansion.
• Collaborate with Channel Account Managers to co-sell and leverage channel partners throughout the sales cycle.

Requirements

• 1–3 years of experience in customer-facing sales, CDR, BDR, renewals, or customer success roles.
• Proven ability to manage a book of business while driving engagement and retention.
• Fluency in English and Spanish is required.
• Proficiency with sales tools, including Salesforce, Clari, Salesloft, and LinkedIn Sales Navigator.
• Experience leveraging AI-powered sales tools and account intelligence platforms.
• Must be based in Madrid, Spain for this hybrid role.

Culture & Benefits

• Comprehensive health coverage and generous PTO.
• Flexible work options and a "No Jerks" collaboration policy.
• Career-mobility programs, leadership workshops, and professional learning opportunities.
• Sixteen paid volunteer hours per year and a Company Match Charitable Giving Program.
• Modern offices equipped with EV charging and healthy snacks.