Back Office Administrator (Fintech)

TL;DR

Back Office Administrator (Fintech): Processing client withdrawals and ensuring anti-fraud compliance within a multi-asset brokerage with an accent on payment processing and KYC verification. Focus on managing bank communications, conducting fraud investigations, and performing accounting reconciliations.

Location: Cape Town, South Africa

Company

hirify.global is an internationally acclaimed multi-asset broker providing cutting-edge trading tools and platforms to traders worldwide.

What you will do

• Process and monitor client withdrawal requests.
• Conduct thorough investigations to ensure compliance with the company's anti-fraud policy.
• Communicate directly with banks and payment processors.
• Assist clients with general finance inquiries via phone and email.
• Collaborate with other departments for back office related tasks.
• Perform daily payment gateway balance checks for accounting reconciliation and verify KYC documents.

Requirements

• 1+ years of experience in a Back Office, Finance, or similar role.
• Good command of the English language (oral and written).
• Proficiency with computers and strong attention to detail.
• Experience in the FX or Financial Services Industry is considered an advantage.

Culture & Benefits

• 22 to 30 days of annual leave depending on years of service.
• Participation in the Company's Medical Scheme from day one.
• Paid day off for your birthday.
• Referral bonus program.