File Handling Assistant (Healthcare)

TL;DR

File Handling Assistant (Healthcare): Managing healthcare and clinical negligence claims on behalf of insurers and healthcare providers with an accent on aesthetic treatment claims and litigation. Focus on handling the full case lifecycle from initial instruction to resolution, including drafting court documentation and coordinating with witnesses.

Location: Hybrid in London, UK

Company

A leading provider of legal and claims solutions to insurers, businesses, and the insurance sector, managing over £1bn in insurer claims.

What you will do

• Manage a caseload of aesthetic treatment and other healthcare litigation matters with values up to £50,000.
• Draft and file Court documentation and serve documents upon third parties.
• Liaise with insurers, witnesses, and clients to draft witness statements and progress negotiations.
• Create bundles, instruct Counsel, and review relevant medical or legal records.
• Maintain accurate case management and matter information within the system for reporting.
• Ensure full compliance with the SRA Code of Conduct 2015.

Requirements

• Experience in a legal or claims handling environment is essential, specifically in healthcare, clinical negligence, personal injury, or insurance.
• Alternatively, must hold an appropriate legal qualification.
• Proven ability to negotiate with and influence third parties to obtain information.
• Strong organisational skills and the ability to prioritise workloads against strict deadlines.
• Proficiency in IT and experience using Claims/Case Management systems.
• Excellent attention to detail and communication skills.

Culture & Benefits

• hirify.global Incentive Plan and competitive pension contributions.
• 25 days holiday per year with options to buy or sell 3 days.
• Comprehensive health support including Simply Health Care Cash Plan and WeCare 24/7 online GP and mental health support.
• Life assurance (Death In Service) after one year of service.
• Practical perks: Cycle to Work, Tech Scheme, Season Ticket Loan, and Gym Flex (after probation).
• Employee Resource Groups and a dedicated Volunteering Programme.

Hiring process

• Initial Application and CV Review.
• Initial Phone Call.
• Case Study evaluation.
• Interview.
• Final Offer.