Vendor and Resource Manager (Healthcare AI)

TL;DR

Vendor and Resource Manager (Healthcare AI): Optimizing external partnerships and internal talent allocation to scale AI communications in healthcare with an accent on vendor sourcing, contract negotiation, and capacity planning. Focus on ensuring HIPAA compliance, maximizing SLA delivery, and balancing resource utilization across complex project pipelines.

Location: Remote / Hybrid (SF office Mon/Tues/Thurs). Must be based in the US.

Company

Infinitus is pioneering agentic AI communications to connect the healthcare system, reducing patient anxiety and increasing speed to treatment.

What you will do

• Identify, evaluate, and onboard third-party vendors and contractors aligned with strategic goals.
• Lead negotiations for contracts, pricing, and SLAs to ensure cost-effectiveness and mitigate risk.
• Monitor vendor KPIs and ensure strict compliance with HIPAA and data security standards.
• Collaborate with workforce management to translate forecasts into actionable staffing and support plans.
• Assign internal personnel and external contractors to projects based on skill sets and priority.
• Analyze resource utilization rates to identify bottlenecks and recommend adjustments.

Requirements

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field.
• 5+ years of progressive experience in vendor management, resource management, or workforce planning.
• Experience in a Patient Access Hub or similar healthcare environment.
• Proven track record of managing high-value contracts and optimizing resource allocation.
• Strong negotiation skills and a data-driven approach to analytical thinking.
• Proficiency with PM tools (Jira, Smartsheet, Asana, SAP) and Google/Microsoft Office.

Culture & Benefits

• Hybrid work model with catered lunches for Bay Area employees.
• Competitive salary, equity, and 401(k) plan.
• Comprehensive medical, dental, and vision insurance.
• Wellness stipend, generous PTO, and parental leave.
• Bi-annual offsites and a collaborative, mission-driven culture.

Hiring process

• Initial screening with the recruiting team.
• Virtual interviews to demonstrate strategic and technical skills.
• Final onsite loop including a conversation with the CEO.