Client Marketing Manager

TL;DR

Client Marketing Manager (B2B/MedTech): Owning and scaling client reference and advisory programs to drive growth and advocacy with an accent on cross-functional collaboration with Customer Success. Focus on building high-touch relationships, managing client requests, and leveraging data to accelerate pipeline and expansion revenue.

Location: Must be based in or able to commute to New York, NY (Hybrid: 3x in office/week)

Company

hirify.global is a specialty care platform connecting patients with top-tier specialists for surgery, cancer care, and infusions, while providing dedicated care teams to improve health outcomes and reduce costs for employers.

What you will do

• Own and grow the client reference program to build a pool of engaged client advocates.
• Run the client advisory program as a recurring forum for client engagement.
• Act as the primary point of coordination for client requests in partnership with Customer Success.
• Collaborate with Customer Success to accelerate upsell, expansion, and deal velocity.
• Build and maintain high-touch relationships that fuel pipeline and revenue growth.

Requirements

• 7+ years of experience in B2B marketing, client marketing, or account management.
• Experience in healthcare or SaaS industries is highly preferred.
• Proficiency in Salesforce, Highspot, and AI tools (Claude).
• Proven ability to manage external client relationships and partner cross-functionally.
• Must be able to work in a hybrid environment in New York, NY.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401k plan with company match.
• Short and long-term disability and life insurance.
• Paid Time Off and paid parental leave.
• Collaborative, fast-paced environment focused on innovation and human-centric decision making.