обновлено 3 дня назад
Community Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Community Manager (Discord/Reddit): Managing enterprise client communities and planning campaigns, AMAs, competitions, and events with an accent on engagement growth, brand safety, and client accountability. Focus on translating community data and competitive insight into executive-ready business-impact reporting, coordinating technical and creative specialists, and building AI-powered automations and workflows.
Location: Remote, with availability during core US Eastern Time hours
Company
is a product-led community intelligence and management company helping gaming companies and major brands grow, manage, and monetize Discord and Reddit communities.
What you will do
- Own the strategy, performance, health, and business value of assigned client communities.
- Coordinate technical, creative, and moderation specialists to deliver consistent services aligned with client priorities.
- Plan and run campaigns, AMAs, competitions, and events against engagement and growth KPIs.
- Prepare executive-ready reports connecting engagement data, outcomes, and competitive insights to business impact.
- Represent client needs across Marketing, Product, and Engineering teams.
Requirements
- 4+ years of enterprise or blue-chip brand client management experience.
- Strong client communication, strategic advisory, storytelling, and stakeholder management skills.
- Availability and responsiveness during core US Eastern Time hours.
- Experience managing multiple accounts and specialist stakeholders with a proactive, adaptable, and organized approach.
- Sound brand-safety judgment and the ability to identify on-brand and off-brand risks.
- Fluency with Discord and Reddit strategy, Notion, Google Workspace, and AI tools such as Claude and Gemini.
Nice to have
- Experience running a Discord server or actively participating in several communities.
- Technology-sector experience or experience working inside a technology company.
Culture & Benefits
- Remote-first company with flexible working hours.
- Five weeks of holiday allowance.
- Private medical insurance for teammates in the UK or US.
- Home office budget available after probation.
- Culture focused on ownership, direct feedback, action, continuous learning, and care for the team and community.
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