Regulatory Operations Data Associate
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Regulatory Operations Data Associate (Data Operations): Maintaining the accuracy and consistency of lodging and regulatory data across systems and partner workflows with an accent on data validation, compliance, and operational readiness. Focus on triaging data issues, translating regulatory requirements into operational rules, and optimizing data quality tools.
Location: Subang Jaya, Malaysia
Company
A global travel company connecting travelers, partners, and advertisers through consumer brands and a B2B network.
What you will do
- Manage inbound cases and queues related to data issues, property onboarding, and compliance support.
- Triage, troubleshoot, and resolve data defects within agreed service levels.
- Maintain property and partner data in internal systems following documented change controls.
- Perform data validations and quality checks to ensure consistency and correct downstream behavior.
- Translate regulatory requirements into operational rules and data flags for system implementation.
- Collaborate with cross-functional teams to investigate workflow failures and provide impact details for resolution.
Requirements
- High attention to detail and experience working with structured data and process-driven tasks.
- Proficiency with data analysis tools such as SQL, Excel, QueryBook, or Tableau.
- Experience using case management tools like Salesforce or Jira.
- Ability to interpret regulatory policies and translate them into practical operational checks.
- Strong written communication skills for documenting fixes and outcomes.
Nice to have
- Experience in operations, technical support, or back-office data-focused roles.
- Familiarity with travel, lodging, marketplace, or partner-support processes.
Culture & Benefits
- Inclusive and accessible recruiting experience with accommodation requests available.
- Supportive environment driven by behaviors like Traveler First, Ownership Mindset, and Succeed Together.
- Flexibility and benefits designed to support professional growth and well-being.
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