Senior Analyst (Omnichannel Analytics)

TL;DR

Senior Analyst (Omnichannel Analytics): Developing data-driven omnichannel analytics plans and optimizing customer interactions across multiple channels with an accent on KPI definition and reporting. Focus on translating business questions into analytical problems and delivering high-quality data-driven insights for the life sciences market.

Company

Technology-led healthcare solutions provider enabling healthcare organizations to be future-ready.

What you will do

• Develop tabulations and summaries using SQL, Excel/VBA, Tableau, and BI tools.
• Write SQL queries to extract, merge, and prepare granular and aggregated datasets for business intelligence.
• Create and review data analysis reports and dashboards based on client requirements.
• Perform advanced statistical modeling and data processing using R and Python.
• Translate business questions into analytical methodologies, process flows, and business rules.
• Engage stakeholders to gather requirements and present data-driven outcomes.

Requirements

• Minimum 3 years of experience in analytics.
• Education: BTech + MBA/MTech or BPharm/MPharm/PharmD with analytics certifications.
• Proficiency in SQL, Python, R, Tableau, and Excel/VBA.
• Strong quantitative and problem-solving abilities.
• Excellent written and verbal communication skills for stakeholder management.
• Knowledge of consulting methodologies and the life sciences market.

Nice to have

• Experience in pharma analytics.

Culture & Benefits

• Accelerated global growth opportunities and fast-track career paths.
• Mentorship from leading industry experts.
• Work environment that celebrates entrepreneurship, innovation, and collaboration.
• Strong commitment to inclusion, diversity, and equal opportunity employment.