Finance Assistant (Insurance)

TL;DR

Finance Assistant (Insurance): Supporting day-to-day transactional finance activities with an accent on bank reconciliations, credit control, and premium collection. Focus on ensuring accurate management of policyholder balances and managing professional communication with brokers and clients.

Location: Redhill, Surrey, United Kingdom (Remote or hybrid working options available)

Salary: £25,500 – £27,200 per annum + 2% performance-based annual bonus

Company

hirify.global (IMG) is one of the world’s leading International Medical Insurance providers, offering global health coverage to individuals and organisations.

What you will do

• Process incoming payments via card, bank transfers, and direct debits.
• Perform daily reconciliations of designated bank accounts.
• Manage credit control activities for new and renewal policies.
• Liaise professionally with brokers and clients regarding balances and payments.
• Handle policy cancellations and reinstatements due to non-payment.
• Process client refunds and resolve card or direct debit disputes.

Requirements

• Previous experience in an office-based, administrative, or finance support role.
• Strong numerical accuracy and confidence working with financial information.
• High attention to detail and ability to follow defined internal processes.
• Professional communication skills for dealing with brokers and policyholders.
• Basic proficiency in Microsoft Excel and general office systems.
• Must be based in the United Kingdom to utilize remote or hybrid options.

Nice to have

• Experience in a specialized finance, credit control, or reconciliation environment.
• Exposure to banking platforms, card payments, or SEPA direct debit processing.

Culture & Benefits

• Strong internal promotion culture within a diverse and inclusive workforce.
• 22 to 30 days of annual leave plus 9 bank holidays.
• Additional day off for your birthday.
• Bupa Dental Insurance and Healthshield Cash Plan.
• Two paid volunteer days per year.
• Remote or hybrid working flexibility.