Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Driving revenue growth through account expansion and strategic relationship management for AI-powered IT and cybersecurity software with an accent on identifying upsell and cross-sell opportunities. Focus on optimizing customer adoption metrics and executing tailored sales strategies for existing clients.

Location: Dublin, Ireland

Company

hirify.global is a leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations worldwide.

What you will do

• Identify and execute upsell and cross-sell opportunities to drive revenue growth within the existing customer portfolio.
• Build and maintain strong relationships with key decision-makers to ensure customer satisfaction and alignment with solutions.
• Develop tailored account strategies, including regular business reviews and check-ins to overcome challenges.
• Monitor customer usage and adoption metrics to proactively address gaps and drive expansion.
• Take full ownership of sales targets and quotas, contributing to both short-term and long-term revenue generation.
• Manage leads, opportunities, and account interactions within Salesforce to ensure accurate tracking and success.

Requirements

• 3+ years of experience in sales.
• Proven track record of achieving and exceeding sales goals in a metrics-driven, fast-paced environment.
• Strong background in inside sales and experience with CRM applications (Salesforce).
• Excellent organizational, interpersonal, and communication skills.
• Ability to create and manage weekly, monthly, and rolling 6-week sales forecasts.

Nice to have

• Experience working within the Italian or French markets.

Culture & Benefits

• High-growth, high-performance environment that values innovation, accountability, and results.
• Opportunity to earn significant sales commissions.
• Culture centered around embracing challenges and moving with urgency.
• Backed by Insight Partners, a leading global software investor.