Renewals Revenue Operations (B2B SaaS)

Location: US Remote

Salary: $130K – $145K (equity and bonus offered)

Company

hirify.global builds and supports open source network automation products, including NetBox and Orb.

What you will do

• Own the commercial conversation for transactional and mid-market renewals end to end: quote, uplift, negotiation, and signed order.
• Co-lead the commercial side of Strategic and Enterprise renewals with CSMs, while CSMs remain the relationship owner.
• Define and continuously improve the renewal motion across auto-renew, partner, and direct customer types, turning inconsistent practices into a documented scalable process.
• Own renewal timeline execution (kickoff through signature and close) and ensure nothing slips.
• Build renewal forecastability with reliable data hygiene (dates, stages, risk signals, outcomes) and reporting/cadence to surface at-risk renewals early.
• Run deal desk mechanics: generate quotes and order forms, drive paperwork, and keep renewal records accurate and synced across HubSpot and the CS platform.

Requirements

• Location: must be based in the United States
• Experience building or running renewals or revenue operations motions before, ideally in B2B SaaS.
• Ability to lead a commercial renewal conversation: present renewals, hold uplift lines, and handle pricing objections while owning the numbers.
• Fluency in CRM and customer success platforms (HubSpot and Pylon experience is a plus) and ability to learn new tools quickly.
• Systems thinking and comfort cleaning up messy workflows into repeatable, documented processes.
• Comfort with data and automation (templates, syncs, and light no-code automation) to reduce manual renewal admin.

Nice to have

• Experience with technical or infrastructure products and selling to technical buyers.
• Experience with support platforms (Pylon) and a data warehouse for reporting.
• A track record of standing up a deal desk or renewals function from scratch.

Culture & Benefits

• Hands-on IC role focused on renewal execution and systems building, with room to grow broader ownership as the company scales.
• Clear ownership boundaries: renewal commercial ownership stays with you; expansion/upsell stays with Account Executives; CSMs own value attainment and relationship.
• Equity and bonus included in compensation.
• Emphasis on attention to detail, simplicity, and clear communication to keep collaboration smooth.