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Program Manager (Healthcare Technology)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Program Manager (Healthcare Technology): Leading complex technology deployment programs for enterprise and public-sector healthcare customers across Canada with an accent on program governance, stakeholder alignment, and delivery planning. Focus on managing interdependent workstreams, resolving product and delivery gaps, and driving deployments through go-live and adoption across Eastern and Pacific time zones.
Location: Fully remote within Canada, with occasional business travel generally no more than a few times per quarter. Requires reasonable business-hour coverage for customers across Eastern and Pacific time zones.
Company
is a Canadian healthcare orchestration and medical billing company developing analytics-driven technology solutions that make healthcare systems more agile, efficient, and resilient.
What you will do
- Lead multiple customer technology deployment programs from RFP and planning through delivery, go-live, and adoption.
- Translate contractual commitments and customer requirements into program plans, milestones, responsibilities, and success criteria.
- Coordinate internal teams, customer stakeholders, Product, Customer Success, and Professional Services across interdependent workstreams.
- Run customer status meetings, working sessions, steering committees, and executive updates.
- Manage timelines, scope, resources, dependencies, risks, issues, decisions, escalations, and product or delivery gaps.
- Support RFP planning and contribute to improvements in program governance, delivery methods, documentation, and project management practices.
Requirements
- 5+ years of project or program management experience, including repeated ownership of complex technology deployments.
- Demonstrated experience with program governance, steering committees, and executive-level communications.
- Experience working directly with enterprise customers, sponsors, senior leaders, and multiple internal teams.
- Ability to influence without direct authority, manage ambiguity and competing priorities, and maintain strong ownership and follow-through.
- Strong written and spoken English required; most customers are English-speaking and located outside Quebec.
- Must be based in Canada, support customers across Canadian time zones, and travel occasionally. A university degree or equivalent relevant experience is required.
Nice to have
- Experience in healthcare, hospital environments, health technology, or another regulated industry.
- Experience delivering programs for government or other public-sector organizations.
- French-language skills.
- Experience with Smartsheet, Monday.com, or comparable project management platforms.
- PMP certification, graduate studies in project management, or experience improving PMO, governance, or delivery practices.
Culture & Benefits
- Fully remote work with a recurring remote/hybrid work allowance.
- 4 to 6 weeks of paid vacation and 5 paid personal days per year.
- Group RRSP/DPSP plan with employer contribution.
- Complete group insurance coverage from day one.
- Annual wellness allowance and access to the Lumino Health telehealth application.
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