Global Digital Innovation Manager (eCommerce)

TL;DR

Global Digital Innovation Manager (eCommerce): Driving hirify.global’s global eCommerce strategy and digital ecosystem across direct-to-consumer, retail, and eTail channels with an accent on platform excellence and omnichannel growth. Focus on spearheading innovation projects, implementing AI-enabled customer experiences, and leading UGC/guided selling initiatives.

Location: Hybrid, Utrecht, Netherlands

Company

hirify.global is a global leader in design and connected technologies, creating products that enable people to connect, create and play.

What you will do

• Lead global innovation projects from concept to completion, defining roadmaps and optimizing performance using data-driven insights.
• Manage Rating & Reviews (R&R) and User-Generated Content (UGC) strategies to enhance social proof across DTC channels.
• Develop interactive product finders, digital selectors, and personalized configuration experiences.
• Support the AI innovation roadmap to identify use cases that enhance customer engagement and streamline operations.
• Mentor a team of digital innovation specialists and oversee vendor management, including budget allocation and negotiations.
• Oversee the local rollout of eCommerce strategies to ensure global consistency and regional optimization.

Requirements

• 5–8 years of experience in Digital, Product, or eCommerce roles with global or regional scope.
• Proven success in people management, building and leading geographically and culturally diverse teams.
• Strong proficiency in budget management, vendor negotiations, and project management.
• Deep knowledge of eCommerce trends, platforms, and omnichannel optimization strategies.
• Ability to motivate teams and drive change within a matrixed environment.
• Must be based in or able to work from Utrecht, Netherlands

Nice to have

• Experience with user-generated content tools such as Bazaarvoice.
• Experience creating global guidelines and best practices.

Culture & Benefits

• Flexible hybrid work model allowing for remote and on-premises work.
• Comprehensive and competitive benefits packages tailored to local needs.
• Inclusive, diversity-driven culture that values authenticity.
• Holistic support for physical, financial, emotional, intellectual, and social wellbeing.