Senior Project Manager (Technical Services)

TL;DR

Senior Project Manager (Technical Services): Driving successful customer integrations and migrations for a hospitality SaaS platform with an accent on CRS and PMS connectivity. Focus on managing complex enterprise-level transitions and ensuring data integrity across diverse property management systems.

Location: United Kingdom

Company

hirify.global delivers a suite of SaaS cloud-native applications for hospitality businesses to optimize every booking opportunity for greater revenue impact.

What you will do

• Lead CRS integrations to successfully connect Central Reservation Systems or Channel Managers to the hirify.global platform.
• Oversee PMS migrations, ensuring seamless data flow when customers transition between Property Management Systems.
• Manage company migrations for properties undergoing ownership changes.
• Verify data transfer accuracy and align system configurations with specific customer needs.
• Identify and resolve complex technical challenges during the migration and integration processes.
• Deliver status reports to stakeholders and document implementation workflows for continuous team improvement.

Requirements

• 5+ years of experience managing customer-facing technical implementations.
• Proven track record with large, enterprise-level project management engagements.
• Ability to manage multiple complex projects simultaneously within a global, cross-functional team.
• Strong analytical and problem-solving skills to resolve complex technical issues.
• Must be based in the United Kingdom.

Nice to have

• Experience in Hospitality or Hotel Technology.
• Knowledge of Property Management Systems (PMS) and/or Central Reservation Systems (CRS) integrations.
• Familiarity with Salesforce, Jira, and other project management tools.

Culture & Benefits

• Opportunity to be a critical member of a vital Technical Services team.
• Collaborative environment working within a global, cross-functional team.
• Culture focused on customer delight and providing speedy, high-quality service.
• Innovation-driven approach to solving hospitality industry challenges.