Head of Strategic Accounts (Fintech)

TL;DR

Head of Strategic Accounts (Fintech): Leading the post-sale commercial relationship with enterprise customers for the Iron fund layer with an accent on net revenue retention and strategic expansion. Focus on building the account management function from the ground up and translating customer signals into product strategy.

Location: Must be based in Spain, Poland, Portugal, South Africa, Romania, or the United Kingdom (Hybrid or Remote options available depending on country)

Company

hirify.global is a high-velocity fintech company building the operating system for value movement, specializing in crypto, stablecoins, and tokenized assets.

What you will do

• Define and execute Iron's strategic account management model, including operating cadences, playbooks, and success metrics.
• Own the net revenue retention and expansion targets across the strategic enterprise portfolio.
• Build and lead the team responsible for delivering high-touch commercial relationships with the most important customers.
• Act as a senior executive partner to founders and C-suite leaders of strategic clients.
• Synthesize market dynamics and customer needs into actionable direction for Product, Engineering, and Leadership teams.
• Lead complex commercial negotiations, contract renewals, and pricing conversations.

Requirements

• Significant experience in Strategic Account Management, Strategic Partnerships, or Commercial leadership with a track record of building teams.
• Proven success driving retention and revenue growth within a strategic book of enterprise accounts.
• Deep understanding of payments, fintech infrastructure, stablecoins, treasury, or banking ecosystems.
• Demonstrated ability to build trusted relationships with C-suite and founder-level decision-makers.
• Must be based in Spain, Poland, Portugal, South Africa, Romania, or the UK.

Culture & Benefits

• Competitive salary and equity package with pay-for-performance bonuses.
• Flexible Time Off and enhanced parental leave.
• Private healthcare and Wellhub wellness membership.
• Unlimited enterprise access to latest AI tools including Claude, ChatGPT, and Gemini.
• $1,000 annual training budget and home office setup allowance.
• Regular remote company offsites and hackathons.