Solutions Consultant (AI)

TL;DR

Solutions Consultant (AI): Managing the full customer lifecycle from discovery to implementation and renewal for an AI-powered workspace with an accent on workflow design and commercial execution. Focus on designing live workflow architectures, translating technical requirements into commercial outcomes, and driving product adoption across enterprise accounts.

Location: Sydney, Australia (Onsite)

Company

Notion is a collaborative AI workspace designed to integrate knowledge, projects, and AI tools into a single unified platform for millions of users.

What you will do

• Own the full customer lifecycle, including new logo acquisition, expansion, and renewal as the primary account owner.
• Design and build workflow solutions live with customers, conducting discovery and architecture design within the product.
• Collaborate with BDRs on target account planning and execute outbound motions for priority stakeholders.
• Navigate commercial sizing, proposal construction, and procurement, legal, and security review cycles to close deals.
• Guide customers through early implementation and create adoption plans for handoff to Outcomes Architects.
• Partner with post-sale teams to execute expansion strategies and ensure long-term renewal.

Requirements

• 1-3 years of experience selling technical products to technical buyers.
• Technical fluency and ability to demo, co-design, and troubleshoot software live in front of customers.
• Strong discovery and qualification instincts to map customer workflows to commercial outcomes.
• Experience managing complex, multi-stakeholder interactions, including legal and security reviews.
• High level of agency and urgency in presenting simple solutions to complex problems.
• Deep interest and active engagement with AI tools and modern ways of working.

Nice to have

• Proven track record of exceeding quotas in full-cycle B2B software sales or solutions engineering.
• Experience with usage-based or consumption-based pricing models.
• Prior experience selling productivity or collaboration software to mid-market and enterprise accounts.
• Experience working within a shared account ownership model with Customer Success teams.

Culture & Benefits

• Environment that values craft and building sustainable, high-quality products.
• Culture of intellectual curiosity, tinkering, and discovery.
• Emphasis on using AI as a real collaborator to enhance human work.
• Commitment to diversity, equity, and equal opportunity employment.