Virtual Design And Construction (VDC) Consultant (AEC)

TL;DR

Virtual Design and Construction (VDC) Consultant (AEC): Driving and maximizing customer success for reality capture hardware and software with an accent on customer onboarding and adoption. Focus on managing SMB accounts in the Mountain West region, synthesizing business needs, and ensuring measurable value delivery.

Location: Must be based in or open to relocating to the US Mountain West region (Idaho, Montana, North Dakota, South Dakota, Nebraska, Kansas, Oklahoma, Missouri, Texas, Wyoming, Colorado, New Mexico, or Utah). US Remote / Hybrid setup.

Salary: $57,800 – $98,260 base salary, with OTE range of $68,000 – $115,600.

Company

hirify.global provides unique reality capture hardware and software solutions for the AEC and geospatial industries.

What you will do

• Act as a trusted advisor for key SMB accounts, synthesizing business needs and communicating insights internally.
• Conduct high-touch activities including service reviews and enablement sessions to deepen engagement.
• Oversee the customer onboarding process to ensure smooth early adoption and measurable success.
• Identify opportunities to increase product adoption, usage, or growth within assigned accounts.
• Serve as the primary escalation point for customer issues, coordinating resolution across internal and external teams.
• Track account health metrics and lead initiatives to address risks or drive improvements.

Requirements

• Bachelor's or Master's degree in Geosystems, Engineering, or Computer Science.
• 3+ years of experience in B2B customer success, account management, or consulting.
• Familiarity with AEC, geospatial, or technology industries.
• Exceptional organizational, interpersonal, and communication skills.
• Willingness to travel to build deeper relationships and address customers' technical needs.

Culture & Benefits

• Hybrid work setup with flexible working hours.
• 15 days of vacation and 11 public holidays.
• Competitive health, vision, and dental insurance.
• 401k matching up to 4%.
• Paid parental leave and 5 days of paid sick leave.

Hiring process

• Initial screening call.
• Up to 3 rounds of interviews to explore passion, interests, and mutual value growth.