Senior AI Cloud Network Operations Engineer (AI)

TL;DR

Senior AI Cloud Network Operations Engineer (AI): Monitoring and optimizing high-performance network infrastructure for AI cloud and Bitcoin mining with an accent on GPU-to-GPU communication and lossless network congestion control. Focus on resolving microsecond-level jitter, optimizing NCCL throughput, and managing large-scale GPU clusters.

Location: Singapore, Cyberjaya (MY), or Taibei (TW)

Company

World-leading technology company specializing in Bitcoin mining solutions and AI cloud infrastructure.

What you will do

• Monitor 24/7 network estate including switches, routers, and optical transport to track health and traffic load.
• Lead incident response for network outages and link failures to consistently hit SLA targets.
• Troubleshoot high-performance AI network issues, specifically microsecond-level jitter and NCCL throughput degradation.
• Manage the full ticket lifecycle for network requests, including fault reports and resource allocation.
• Execute network changes under strict change management to minimize impact on AI training jobs.
• Serve as the technical interface for internal R&D and customers for VLAN and routing policy adjustments.

Requirements

• 5+ years of network operations experience in large-scale cloud, carrier NOC, or datacenter environments.
• Deep knowledge of BGP, OSPF, VXLAN, EVPN, and ECMP.
• Hands-on experience with NVIDIA Spectrum/Quantum, Arista, or Cisco CLI.
• Working knowledge of InfiniBand, RoCEv2, and congestion control (PFC, ECN).
• Proficiency with monitoring tools such as Zabbix, Prometheus, and Grafana.
• Fluent in Chinese and English.

Nice to have

• Experience operating GPU clusters with 1,000+ GPUs (NVIDIA H100 or GB200).
• Familiarity with AI distributed training libraries such as NCCL or MPI.
• Proficiency with NVIDIA UFM, including SHARP and network telemetry.
• Professional certifications like CCIE, JNCIE, or NCP-AIN.
• Mastery of Python or Go for developing network automation scripts.

Culture & Benefits

• Inclusive environment that values authenticity and diversity of thought.
• Fast-growing company offering a startup spirit and the chance to work with industrial pioneers.
• High degree of personal accountability, autonomy, and opportunities for rapid professional growth.
• Direct impact on the future of the digital asset and AI infrastructure industry.
• Attractive welfare benefits, including dedicated mentoring and training programs.