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Описание вакансии
#KeyAccountManager #remotely #EU #вакансія #віддалено
About company
Neuroshop is building next-generation AI-driven unattended retail solutions, including smart vending and micro-market systems that combine computer vision, IoT sensors, and integrated payment technologies. Based in Valencia, Warsaw, London and Kyiv, we work with European and international partners to deploy autonomous retail experiences that are secure, compliant, and frictionless.
Role Overview
We are looking for an EU Key Account Manager to work closely with our Business Development Manager for the European region and act as the primary operational interface between him, our clients/partners, and Neuroshop’s C‑level team.
This role will own day-to-day relationship management, coordination, and preparation work so that strategic discussions and travel time of senior leadership are used efficiently. The ideal candidate is highly organized, comfortable with technology and AI tools, and able to translate business discussions into clear tasks, documents, and action plans.
Key Responsibilities
1. Relationship & Account Management
Serve as the main point of contact for selected EU prospects, clients, and partners, in coordination with the Business Development Manager.
Maintain an up-to-date overview of each key account: stakeholders, current opportunities, technical status, open issues, and next steps.
Coordinate regular check-ins, updates, and follow-ups to ensure momentum on each opportunity.
2. Supporting Business Development Activities
Prepare briefings and account summaries ahead of calls and trips for the Business Development Manager and C‑level team.
Required Skills & Experience
1+ years in account management, client success, sales support, or business operations, ideally in B2B tech, retail technology, fintech, or IoT.
Experience working with European clients or partners and comfort navigating multi-country contexts.
Strong organizational and project management skills; able to handle multiple accounts and requests in parallel.
Excellent communication skills (written and verbal) in English; additional European languages are a plus.
High comfort with technology: able to understand at a high level APIs, payment integration concepts, and IoT/edge devices (no coding required, but technical literacy is important).
Experience using CRM tools and productivity platforms; familiarity with startup environments is preferred.
Experience with AI tools.
What We Offer
Opportunity to help shape the operational backbone of Neuroshop’s European business development.
Close collaboration with experienced founders and C‑level leaders in AI-driven retail and payments.
High level of responsibility and autonomy in organizing your work and improving processes.
Hybrid/remote work possibilities, with regular interaction with the team in Spain, Belgium and Poland, and travel within Europe as needed.
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