Accounts Receivable Senior Coordinator (Digital Infrastructure)

TL;DR

Accounts Receivable Senior Coordinator (Finance): Managing collection activities for Key Accounts with an accent on prompt payment resolution and dispute management. Focus on optimizing the Top Past Due Report, developing customer relationships, and implementing process improvements to reduce payment delays.

Location: Mandaluyong City, Philippines

Company

Global leader in critical digital infrastructure scaling to meet the demands of AI, data centers, and next-gen technology.

What you will do

• Manage day-to-day collection activities for a group of Key Accounts.
• Submit Statements of Accounts and Invoices to ensure timely customer payments.
• Research and resolve disputes, short payments, and credits through coordination with internal teams and customers.
• Monitor customer portfolios and update collection efforts in the dedicated collection tool.
• Coordinate with sales representatives, the disputes team, and other internal departments for prompt resolution.
• Participate in and initiate process improvement projects to prevent recurring payment delays.

Requirements

• University degree.
• 1-2 years of Customer Service experience and 2-3 years of B2B Collections/Accounts Receivable experience.
• Proven proficiency in MS Office (Word, Excel, PowerPoint).
• Ability to handle large volumes of email communications and phone calls.
• Strong analytical and problem-solving skills with high attention to detail.
• Must be legally authorized to work in the location of the role.

Nice to have

• Prior experience with Oracle, SAP, or GetPaid ERP systems.

Culture & Benefits

• High-performance culture that rewards innovation and excellence.
• Annual CEO Awards to recognize top talent who drive meaningful change.
• Continuous development opportunities through rotational programs and high-impact projects.
• Inclusive environment where unique strengths and perspectives are valued.
• Action-focused culture based on accountability, trust, and ownership.