Lead Account Manager (AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Lead Account Manager (AI): Expanding and retaining relationships within a portfolio of non-strategic customers with an accent on upsell and cross-sell motions. Focus on executing account plans, uncovering new use cases, and driving application growth for the GenAI platform.
Location: Remote (Must be based in the US)
Company
delivers AI that maximizes impact and minimizes business risk through a platform that integrates into core business processes to develop and govern AI at scale.
What you will do
- Drive in-period renewals and identify upsell opportunities by aligning GenAI platform capabilities to evolving customer needs.
- Execute structured account plans to identify growth areas, map stakeholders, and expand into new functional buying centers.
- Manage pipeline development and forecast accuracy for all existing-account opportunities while ensuring CRM hygiene.
- Partner with Technical Success Managers to monitor usage trends and re-engage underutilized accounts.
- Deepen relationships with Director+ and technical stakeholders to broaden account coverage.
- Serve as the primary commercial point of contact following the initial sale handoff from Account Executives.
Requirements
- 10+ years of quota-carrying sales or account management experience in SaaS or enterprise technology.
- Proven success in renewing and growing recurring revenue across multi-year, subscription-based contracts.
- Ability to engage business and technical stakeholders to uncover new use cases.
- Strong collaboration skills for working cross-functionally with technical and customer success teams.
- Bachelor's degree or equivalent experience.
- Must be based in the United States.
Nice to have
- Familiarity with GenAI or applied AI concepts.
Culture & Benefits
- Medical, Dental, and Vision Insurance.
- Flexible Time Off Program and Paid Holidays.
- Paid Parental Leave.
- Global Employee Assistance Program (EAP).
- Culture rooted in operating principles like "Wow Our Customers", "Set High Standards", and "Be Better Together".
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