Software Engineer (L2)

TL;DR

Software Engineer (L2): Developing and maintaining scalable communication solutions for a global customer base with an accent on API reliability, system performance, and cloud infrastructure. Focus on building robust backend services, solving complex technical challenges, and collaborating across distributed teams to deliver high-impact software products.

Location: Remote (USA). Please note that specific state eligibility restrictions may apply based on the internal hiring policy.

Twilio is a leading cloud communications platform that empowers developers and businesses to build personalized customer experiences at scale.

What you will do

• Design and implement scalable backend services to support global communication APIs.
• Collaborate with cross-functional teams to define technical requirements and system architecture.
• Optimize system performance and reliability to ensure high availability for customers.
• Participate in code reviews and contribute to engineering best practices.
• Troubleshoot and resolve complex technical issues within distributed systems.

Requirements

• Must be based in the United States.
• Proven experience in software development and backend engineering.
• Strong understanding of distributed systems and cloud-based architectures.
• Ability to work effectively in a remote-first environment.
• Proficiency in modern programming languages and software design patterns.

Culture & Benefits

• Competitive compensation packages including equity and bonus plans.
• Comprehensive healthcare insurance and 401(k) retirement savings program.
• Generous paid time off, sick leave, and parental leave policies.
• Strong culture of global inclusion and remote-first collaboration.
• Opportunities for professional growth and community impact through volunteering.