Business Readiness Architect (Lead-to-Cash)

TL;DR

Business Readiness Architect (Lead-to-Cash): Designing and implementing a scalable deployment strategy for the OneInforma buyer experience solution with an accent on readiness assessments, change management, and cross-divisional governance. Focus on navigating complex transformation risks, balancing standardization with local flexibility, and ensuring seamless go-live execution across a global FTSE 100 organization.

Location: Must be based in or able to commute to the London office (5 Howick Place) for at least 3 days per week.

Company

Informa is a leading international FTSE 100 business connecting specialists through events, digital services, and academic research, supported by a global team of over 14,000 colleagues.

What you will do

• Own the overall deployment strategy, including phasing, sequencing, and rollout models for the Lead-to-Cash workstream.
• Define decision frameworks for standardization versus customization to ensure scalable and repeatable business readiness.
• Establish robust governance, configuration management, and contingency strategies for each rollout phase.
• Quantify resource demands and define testing strategies, including UAT, integration, and performance testing.
• Collaborate with senior stakeholders and sales leaders to ensure alignment and minimize buying friction.
• Continuously refine the global business readiness playbook to improve performance, reliability, and quality.

Requirements

• Must be based in the UK and able to work from the London office at least 3 days per week.
• Extensive experience in business readiness and change management within large, complex, multi-division programs.
• Proven ability to navigate global scale and fragmented organizational structures in matrixed environments.
• Deep understanding of B2B sales dynamics and the events business model.
• Strong executive presence with the ability to influence and hold stakeholders accountable without formal authority.
• Excellent communication skills with a proactive risk-sensing and enablement mindset.

Culture & Benefits

• Flexible hybrid work policy with the opportunity to work remotely when not in the office.
• 25 days annual leave (rising to 27) plus birthday leave and a work-from-anywhere allowance.
• Comprehensive private medical cover and strong wellbeing support.
• Access to LinkedIn Learning and bespoke career development programs.
• ShareMatch scheme to become an Informa shareholder.
• Inclusive community with active diversity networks and charity volunteering opportunities.