Contractor, Procurement Travel Associate

Location: New York; hybrid work model with in-office and work-from-home flexibility, varying by business area.

Hourly Rate: $50–$62/hr

Company

ING’s Wholesale Banking division provides financial products and services to domestic and international corporate and institutional clients in the Americas.

What you will do

• Manage day-to-day travel operations, employee travel inquiries, travel service provider relationships, and issue resolution in line with internal policies.
• Monitor and escalate travel service issues while coordinating follow-up with internal stakeholders and support teams.
• Manage employee corporate cards, subscriptions, black car services, and other related services.
• Participate in service review meetings with travel providers, third-party vendors, and global service teams.
• Prepare and maintain reports, trackers, meeting materials, and accurate travel, vendor, contract, and procurement data.
• Support contract intake, review coordination, vendor onboarding, due diligence, and maintenance of third-party vendor documentation, including Statements of Work for temporary consultants.

Requirements

• Undergraduate degree required.
• 3+ years of relevant experience in travel management, procurement, or a related field.
• Intermediate to advanced Microsoft Excel skills.
• Proficiency with Microsoft PowerPoint and Word.
• Strong organizational, analytical, and problem-solving skills with attention to detail.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong written and verbal communication skills for professional interaction with employees, vendors, and internal stakeholders.
• Experience maintaining accurate records and system data in a procurement, vendor management, or operational environment.

Nice to have

• Experience managing vendor relationships and coordinating with third-party service providers.
• Experience with procurement or contract lifecycle management tools and systems.

Culture & Benefits

• Hybrid work model with in-office and work-from-home flexibility.
• Supportive, collaborative environment that encourages individuality, ownership, different perspectives, and innovation.
• Opportunity to work with internal stakeholders, travel providers, third-party vendors, and global service teams.