QMS Manager

TL;DR

QMS Manager (Quality Management): Leading the design, maintenance, and continual improvement of hirify.global’s ISO 9001-compliant Quality Management System with an accent on document governance, audit readiness, and organizational compliance. Focus on leading the transition to ISO 9001:2026, influencing senior stakeholders, and ensuring robust quality controls across a high-stakes, zero-error environment.

Location: Must be based in or able to commute to Manchester for hybrid work (2 days per week in office)

Salary: £55,700 - £63,100

Company

hirify.global is the largest provider of academic qualifications in the UK, marking over 10 million exam papers annually.

What you will do

• Own and improve the ISO 9001-compliant QMS, including certification management and external audit preparation.
• Lead the organization-wide transition programme to the ISO 9001:2026 standard.
• Provide expert leadership on corporate document management, quality performance indicators, and assurance.
• Influence senior leaders and cross-functional teams to embed quality, risk management, and continuous improvement.
• Line manage, coach, and develop the QMS Coordinator to ensure team objectives are met.
• Report on QMS effectiveness and compliance to senior leadership and governance forums.

Requirements

• Expert knowledge of ISO 9001 and quality management systems in complex organizations.
• Significant experience managing ISO 9001 certification and external audits.
• Strong background in document governance, versioning, and control principles.
• Proven ability to lead organization-wide change through influence and matrix working.
• Experience in line management, coaching, and developing colleagues.
• Excellent communication skills with the ability to explain complex quality concepts to non-specialists.

Nice to have

• ISO 9001 Lead Auditor or equivalent qualification.
• Quality or continuous improvement qualification (e.g., Lean or Six Sigma).
• Experience operating in a regulated or high-stakes assurance environment.

Culture & Benefits

• 35-hour working week with flexible, hybrid working arrangements.
• 25 days’ annual leave (rising to 30), plus Christmas closure days.
• Excellent pension scheme with up to 11.5% employer contribution.
• Commitment to diversity, equity, and inclusion in the workplace.
• Opportunity to make a visible impact in a purpose-led, high-stakes environment.

Hiring process

• First stage interviews held via MS Teams on 19th & 20th August.
• Second stage interviews held in person at the Manchester office on 26th & 27th August.