GIS Analyst

TL;DR

GIS Analyst: Providing expert technical support and consultancy for geospatial products with an accent on database administration, complex issue resolution, and customer relationship management. Focus on maintaining system performance, creating technical documentation, and delivering training to ensure optimal service delivery for a diverse customer base.

Location: Must be based in the UK, with travel required to various UK sites for business needs and site visits.

Company

A software solutions provider dedicated to making a positive impact through innovative technology and services.

What you will do

• Provide expert technical support and consultancy for geospatial products to customers.
• Manage and administer customer databases both on-site and in the cloud.
• Diagnose and resolve complex technical issues while collaborating with internal and external teams.
• Create technical documentation and deliver training courses for customers.
• Contribute to data analysis and scenario modelling for emergency services clients.
• Develop best practices and process improvements to drive operational efficiency.

Requirements

• Degree in Geospatial or a related discipline with relevant work experience.
• Must be based in the UK and available for travel to customer sites.
• Experience in a Service Desk environment supporting complex products.
• Strong knowledge of relational database management systems such as SQL Server, PostgreSQL, or Oracle.
• Proven experience in analytical and statistical data modelling.
• Excellent communication and presentation skills for customer-facing interactions.

Culture & Benefits

• Competitive pension scheme with employer contributions.
• 25 days paid holiday with buy/sell options.
• Life assurance cover at 4x basic salary.
• Access to LinkedIn Learning for professional development.
• Flexible benefits package tailored to individual needs.