Global Event Manager (Event Content and Speaker Operations)

TL;DR

Global Event Manager (Event Content and Speaker Operations): Managing the end-to-end speaker journey and content operations for a global event portfolio with an accent on operational excellence, stakeholder coordination, and data integrity. Focus on building scalable processes, managing complex workflows across time zones, and ensuring a high-touch experience for speakers at flagship and executive events.

Location: Remote (US only, excluding CA, CT, NJ, NY, PA, WA)

Compensation: $87,840 – $129,000 (varies by location)

Company

Twilio is a leading cloud communications platform that empowers developers and businesses to build personalized customer experiences worldwide.

What you will do

• Own the end-to-end speaker journey from onboarding and rehearsals to onsite execution and post-event follow-up.
• Lead content operations including call-for-sessions workflows, agenda data, session metadata, and production handoffs.
• Serve as the primary point of contact for executives, customers, and partners to ensure speaker readiness.
• Manage event content systems and dashboards to ensure data accuracy and consistency across all platforms.
• Build and maintain project plans, workbacks, and playbooks to keep cross-functional teams aligned.
• Lead post-event retrospectives to refine and improve speaker experience and operational workflows.

Requirements

• 5+ years of experience in event content operations, speaker management, or large-scale B2B event production.
• Proven ability to manage complex speaker workflows, session metadata, and agenda-management platforms.
• Strong project management skills with experience building workbacks, risk trackers, and status reports.
• Excellent communication skills to build trust with executives and enforce deadlines diplomatically.
• Must be based in the US (excluding specific restricted states: CA, CT, NJ, NY, PA, WA).
• Ability to travel approximately 20% of the time for in-person events.

Nice to have

• Hands-on experience with platforms like Sessionboard, Swoogo, RainFocus, Airtable, or Cvent.
• Experience supporting large-scale technology, SaaS, or developer-focused events.
• Experience guiding agency partners or contractors in a matrixed environment.

Culture & Benefits

• Competitive salary and equity participation.
• Comprehensive healthcare insurance and 401(k) retirement savings program.
• Generous paid time off, parental leave, and wellness benefits.
• Remote-first culture with a focus on global inclusion and connection.
• Opportunities to support community impact through volunteering and donation programs.