Technology Product Manager (Salesforce)

TL;DR

Technology Product Manager (Salesforce): Owning and strategically evolving the Success and Support instance of Salesforce to deliver scalable, high-quality solutions with an accent on platform architecture, governance, and standardization. Focus on translating complex business requirements into technical designs, minimizing customization, and driving long-term platform value.

Location: Remote (USA)

Salary: $117,000 – $224,300 USD Annual

Company

hirify.global is a cloud-first, AI-powered platform provider enabling Communication Service Providers to simplify operations, innovate, and grow.

What you will do

• Own the end-to-end delivery, vision, and roadmap for the Salesforce instance.
• Define target solution architecture, platform standards, and design guardrails.
• Translate business requirements into clear solution designs and technical requirements.
• Prioritize the Salesforce backlog, balancing business demand, platform health, and technical debt.
• Facilitate cross-functional alignment and decision-making across stakeholders and engineering teams.
• Establish and enforce governance and release management processes to ensure high-quality deployments.

Requirements

• 8+ years of experience in CRM technology, specifically Salesforce or similar leading platforms.
• Proven product ownership mindset with the ability to own a technology domain end-to-end.
• Strong architectural thinking and ability to define solution direction and design trade-offs.
• Experience in a customer support or customer success environment.
• Exceptional stakeholder leadership and ability to influence in a matrixed environment.
• Must be based in the United States.

Culture & Benefits

• Comprehensive benefits package including health, dental, and vision insurance.
• Opportunity to work at the forefront of the broadband industry transformation.
• Collaborative environment focused on innovation and connecting underserved communities.
• Commitment to professional growth and long-term career development.