Technology Product Manager (Salesforce)

TL;DR

Technology Product Manager (Salesforce): Leading the strategic evolution of a large-scale Salesforce environment to support customer success and support operations with an accent on platform governance, roadmap definition, and scalable architecture. Focus on translating complex business requirements into sustainable technical solutions and driving continuous platform innovation across the organization.

Location: Must be based in the United States

Salary: $117,000–$224,300 USD (based on location)

Company

A technology-driven organization focused on enterprise-scale digital transformation and CRM innovation.

What you will do

• Own the end-to-end Salesforce product strategy, roadmap, and backlog to support business goals.
• Define platform standards, governance processes, and design principles for scalable implementations.
• Translate business needs into clear technical requirements by partnering with architects and engineering teams.
• Prioritize initiatives across customer support, case management, reporting, and CRM automation.
• Promote Salesforce best practices while minimizing technical debt and unnecessary customization.
• Monitor platform performance and user adoption to identify opportunities for optimization and innovation.

Requirements

• Must be based in the United States
• 8+ years of experience with CRM technologies, preferably Salesforce or similar enterprise platforms.
• Proven product ownership experience with the ability to define vision and deliver business-focused solutions.
• Strong knowledge of Salesforce architecture, governance, and scalable design principles.
• Ability to translate complex business requirements into technical specifications.
• Demonstrated success leading cross-functional initiatives and influencing stakeholders in matrixed organizations.

Culture & Benefits

• Competitive annual base salary with performance-based bonus eligibility.
• Comprehensive healthcare and employee benefits program.
• Fully remote work environment within the United States.
• Opportunity to work on enterprise-scale digital transformation initiatives.
• Collaborative culture focused on innovation and professional development.