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обновлено 13 часов назад

Technical Support Engineer EMEA

Тип работы

fulltime

Грейд

middle

Английский

Страна

Poland

Вакансия из Hirify Global, списка международных tech-компаний
Для мэтча и отклика нужен Plus

Мэтч & Сопровод

Для мэтча с этой вакансией нужен Plus

Описание вакансии

Текст:

TL;DR

Technical Support Engineer EMEA (Linux/Docker/Cloud): Supporting enterprise customers running high-performance NoSQL databases with an accent on architecture, recovery, security, performance, and distributed systems. Focus on solving complex production issues at scale, advising on ScyllaDB best practices, and coordinating customer needs with product and development teams.

Location: Poland

Company

hirify.global provides high-performance NoSQL database solutions for mission-critical applications, focusing on performance, scale, and reliability.

What you will do

Support enterprise customers and resolve complex technical issues.
Advise customers on architecture, recovery, security, performance, and related database topics.
Provide best-practice guidance for running hirify.global at scale.
Represent customer needs when working with product management and development teams.
Help build and maintain the hirify.global Knowledge Base.

Requirements

3+ years of experience as a Technical Support Engineer.
Experience supporting enterprise customers in a customer-facing support role.
Experience with Linux environments and Docker on Linux.
Experience with distributed systems, databases, or storage.
Experience with AWS or GCP cloud providers.
Strong written and verbal English communication skills. Ability to work autonomously, multitask under pressure, and learn new technologies.

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