Field Service Engineer (Aerospace)

TL;DR

Field Service Engineer (Aerospace): Serving as the primary technical interface between customers and stratospheric balloon platforms with an accent on payload integration, environmental testing, and field operations. Focus on coordinating technical requirements, troubleshooting hardware in the field, and ensuring successful deployment of aerospace systems for defense and commercial clients.

Location: Must be located near Denver, CO

Company

A venture-backed aerospace startup pioneering routine access to the stratosphere through advanced balloon systems for wildfire monitoring, urban mapping, and government applications.

What you will do

• Act as the primary technical point of contact for customers integrating payloads onto balloon platforms.
• Guide customers through the full integration journey, from interface definition to flight readiness and environmental testing.
• Develop deep hands-on expertise in mHAB systems, bus platforms, and flight hardware including power, communications, and RF payloads.
• Lead payload integration checkout activities, including fit checks and functional verification in the lab and field.
• Support flight operations during launches, demonstrations, and field exercises, often on short notice.
• Maintain the payload integration facility and develop technical documentation, checklists, and integration guides.

Requirements

• 3+ years of experience in field service, systems integration, or test engineering.
• Must be a US Citizen or Permanent Resident.
• Must be located near Denver, CO.
• Willingness and ability to travel 30–60%, including short-notice field deployments.
• Hands-on troubleshooting skills with mechanical, electrical, and network hardware.
• Strong communication skills for interfacing directly with customers and writing technical procedures.

Nice to have

• Experience working with defense customers or former military experience in theater environments.
• Familiarity with RF, tactical radios, SDR solutions, or network architectures (Ethernet).
• Experience with stratospheric, high-altitude, or aerospace systems.
• Prior experience working in a fast-paced startup environment.
• Background in Systems Engineering or program/project management.

Culture & Benefits

• Small, supportive team culture grounded in candor, inclusion, respect, and empowerment.
• Opportunity to build the next chapter of stratospheric history.
• High-impact role with ownership over customer success across defense and commercial domains.
• Fast-paced environment where passion meets utility.