Senior Manager, CEO Communications (AI)

TL;DR

Senior Manager, CEO Communications (AI): Shaping and managing the CEO's external communications narrative with an accent on high-impact storytelling, media relations, and thought leadership. Focus on building a consistent digital footprint, driving strategic messaging for key milestones, and collaborating across global teams to elevate the CEO's voice.

Location: Remote (US). Note: Not eligible for hire in CA, CO, HI, IL, MD, MA, MN, NJ, NY, VT, WA, or Washington D.C. Approximately 20% travel required.

Compensation: $141,520 – $208,000 (varies by location).

Company

Twilio is a leading cloud communications platform empowering developers and businesses to build personalized customer experiences worldwide.

What you will do

• Develop high-impact executive messaging for quarterly earnings, corporate announcements, and strategic business priorities.
• Conceptualize and execute a thought leadership program, including ghostwriting long-form narratives and bylines.
• Lead proactive media outreach to secure high-profile placements and speaking opportunities.
• Direct and grow the CEO's LinkedIn presence to ensure an engaging and authentic digital footprint.
• Collaborate cross-functionally with Product Marketing, Investor Relations, Legal, and Brand teams.

Requirements

• 8+ years of experience in executive or corporate communications, ideally in high-growth tech.
• Proven track record of supporting C-suite leaders in fast-moving environments.
• Exceptional writing, editing, and storytelling skills with deep executive judgment.
• Hands-on media relations experience with top-tier business and technology outlets.
• Strong ability to navigate complex, matrixed global organizations.
• Must be based in the US (excluding specific restricted states).

Nice to have

• Strong interest in AI and its application in communications workflows.
• Familiarity with cloud communications, API technologies, or data platforms.
• Experience managing executive social media presence.
• Background in both agency and in-house environments.

Culture & Benefits

• Competitive pay and equity plan participation.
• Comprehensive healthcare insurance and 401(k) retirement program.
• Generous time off, parental leave, and wellness benefits.
• Remote-first work culture with a focus on global inclusion and connection.
• Opportunities for volunteering and community impact.