Regional IT License Manager

TL;DR

Regional IT License Manager (Software Asset Management): Manage software license subscription services and license compliance across the AMER region with an accent on end-to-end license lifecycle governance, audit readiness, and cost-effective optimization. Focus on ServiceNow SAM Pro documentation, vendor audit responses, and driving SAM/ITAM maturity through process automation and control improvements.

Location: Markham, ON, CA

Salary: $95,000 - 115,000 plus up to 5% bonus (capped at 150%)

Company

hirify.global is an international technology group providing security and payment technology solutions.

What you will do

• Act as the regional point of contact for strategic software vendors, publishers, and licensing partners.
• Own the end-to-end software license lifecycle: procurement, deployment, utilization, renewals, upgrades, and retirement.
• Maintain accurate entitlements, inventory, and licensing documentation in IT Asset Management systems using ServiceNow SAM Pro.
• Monitor usage and licensing metrics to optimize allocation and maximize value.
• Ensure compliance via assessments, reconciliations, audits, and corrective/preventive actions to mitigate licensing risk.
• Support budgeting, forecasting, reporting, and cost-saving initiatives (license harvesting, consolidation, and software spend governance).

Requirements

• Bachelor’s degree in Information Technology, Business Administration, Computer Science, or related field.
• Around 8 years of experience in Software Asset Management (SAM), software licensing, and related IT operations.
• Proven experience managing software licensing and commercial relationships for major publishers (e.g., Microsoft, Oracle, Adobe, SAP, VMware, IBM, Broadcom, ServiceNow).
• Strong understanding of licensing models (subscription, perpetual, concurrent, SaaS, cloud licensing, enterprise agreements) and experience with compliance reviews, vendor audits, and license reconciliations.
• Hands-on experience with ServiceNow SAM Pro.
• Work authorization for Canada: Canadian citizenship, permanent resident status, or valid work permit.

Nice to have

• Certified Software Asset Manager (CSAM) and/or ITIL Foundation.
• Microsoft licensing certifications.
• ITIL practices and ISO 19770 Software Asset Management standards knowledge.
• Project management certification (PMP, PRINCE2, or equivalent).

Culture & Benefits

• Limited travel required.
• Global, matrixed, cross-functional collaboration with IT, Procurement, Legal, Finance, cybersecurity, and business stakeholders.
• Opportunity to improve SAM/ITAM standards, policies, procedures, and governance controls.
• Compensation includes base salary plus performance bonus (up to 5%, capped at 150%).

Hiring process

• Application review followed by reference checks and credit/criminal background checks for qualified candidates.
• Application data retained on file for up to two years.