Lead Enterprise Software Engineer (AppOps)

TL;DR

Lead Enterprise Software Engineer (AppOps): Managing the end-to-end operational lifecycle of critical enterprise applications with an accent on production reliability, observability, and incident management. Focus on optimizing runtime health, automating operational workflows, and implementing resiliency patterns across cloud platforms.

Location: USA - Riverwoods, IL (Hybrid)

Compensation: $118,300 - $207,400 USD

Company

hirify.global is a global provider of professional information, software solutions, and services for clinicians, accountants, and other professionals.

What you will do

• Own production reliability for critical applications by defining and tracking SLOs and performance baselines.
• Lead major incident response, drive root cause analysis (RCA), and implement preventative controls.
• Architect operational observability using dashboards, alert strategies, and log/trace pipelines.
• Design and execute capacity management, scaling strategies, and DR/BCP readiness.
• Automate repetitive operational tasks and enhance runbooks to reduce manual toil.
• Partner with engineering teams to implement resiliency patterns such as circuit breakers and graceful degradation.

Requirements

• 8-10 years of professional experience in application operations and software engineering.
• Advanced expertise in operating applications on Azure and/or AWS (networking, load balancers, DNS).
• Hands-on experience with observability stacks such as Datadog, Grafana, Prometheus, or ELK.
• Proficiency in automation and scripting using Python, PowerShell, or Bash.
• Strong experience with Infrastructure as Code (IaC) using Terraform.
• Industry recognized Kubernetes Certification.

Culture & Benefits

• Comprehensive Medical, Dental, and Vision plans.
• 401(k) retirement plan, FSA, and HSA options.
• Tuition Assistance Plan for continuous learning.
• Paid Parental Leave, Vacation, and Sick Time.
• Commuter benefits to support office attendance.

Hiring process

• Interviews must be conducted without the assistance of AI tools or external prompts.
• Candidates are required to remove virtual backgrounds during interviews.
• The process includes in-person interviews at a hirify.global office.