Lead Enterprise Software Engineer (Application & IT Operations)

Location: Hybrid role based in Riverwoods, Illinois, USA; candidates may be required to appear onsite at a hirify.global office for interviews.

Salary: $118,300–$207,400 USD annually, plus bonus eligibility.

Company

hirify.global provides enterprise-scale software and digital information solutions.

What you will do

• Own production reliability for critical applications, including SLOs, error budgets, capacity planning, and performance baselines.
• Lead major incident response, escalations, root cause analysis, stakeholder communication, and preventative improvements.
• Coordinate releases and changes, enforce readiness gates, validate deployments, and monitor post-release application health.
• Design and maintain dashboards, alert strategies, logging and tracing pipelines, and observability workflows.
• Develop runbooks and automation, reduce operational toil, and improve application support processes.
• Drive resiliency, disaster recovery, security, compliance, service reviews, operational KPIs, and mentoring for AppOps engineers.

Requirements

• 8–10 years of relevant experience and a bachelor’s degree in computer science, information systems, or a related field.
• Advanced experience operating applications on Azure and/or AWS, including networking, load balancers, DNS, certificates, storage, and messaging services.
• Hands-on experience with Datadog, Grafana/Prometheus, ELK/OpenSearch, OpenTelemetry, alert engineering, incident management, and RCA.
• Proficiency in PowerShell, Bash, or Python for runbooks, health checks, and remediation workflows; experience with Terraform and other infrastructure-as-code tools.
• Experience with CI/CD, blue/green, rolling and canary deployments, traffic management, multi-environment lifecycles, and Kubernetes.
• Ability to lead 24x7 reliability operations, change management, security and compliance activities, stakeholder communication, and mentoring.

Nice to have

• Azure Administrator/Architect or AWS SysOps/DevOps Professional certification.
• ITIL Foundation, Terraform, or SRE certification.
• Industry-recognized Kubernetes certification.

Culture & Benefits

• Hybrid work environment with an on-call rotation.
• Medical, dental, and vision plans.
• 401(k), FSA/HSA, commuter benefits, and tuition assistance.
• Vacation, sick time, and paid parental leave.

Hiring process

• Interviews are conducted without AI tools or external prompts and may include in-person interviews.
• Applicants may be required to appear onsite at a hirify.global office.