Strategic Account Manager

TL;DR

Strategic Account Manager (B2B SaaS): Own a portfolio of ~70 named strategic accounts and drive expansion and retention by mapping whitespace, multi-threading into new buyers and budgets, and leading internal deal teams to land additional products, users, and use cases. Focus on MEDDPICC-led expansion opportunities, renewal/retention execution, and forecasting expansion ARR based on objective buyer engagement.

Location: Remote (United States)

Salary: $85,000 base; $130,000–$150,000 on-target earnings (commission eligible)

Company

hirify.global develops a cloud-based, SaaS facility maintenance and management product for education, property management, manufacturing, and other markets.

What you will do

• Own ~70 named strategic accounts and build account plans mapping current footprint, whitespace, and clear expansion paths.
• Carry and achieve an annual expansion-ARR quota; forecast accurately based on buyer engagement.
• Lead renewals and retention to protect and grow ARR through proactive, value-driven engagement.
• Multi-thread relationships across economic buyers, operations, IT, and procurement to build organizational depth.
• Apply MEDDPICC rigor to expansion opportunities and co-build business cases with compelling events tied to budget cycles and approvals.
• Lead internal deal teams (Sales Engineering, Customer Success, Product) and maintain Salesforce CRM hygiene for pipeline and account data.

Requirements

• Location: Must be located anywhere in the United States
• 7+ years of experience in B2B SaaS sales or account management with proven enterprise/strategic expansion and retention results.
• Experience navigating complex, multi-stakeholder sales cycles; public sector (K-12, Higher Education, Local Government) or other regulated large-institution environments strongly preferred.
• Proven ability to own renewal and expansion portfolios while carrying an ARR-growth quota.
• Strong account planning and multi-threading discipline with high proficiency in MEDDPICC (or similar qualification framework).
• Hands-on experience with Salesforce (or similar CRM) and modern sales technology (e.g., Gong).

Culture & Benefits

• Remote-first setup with the option to use the office; one all-company event per year.
• 100% company-paid health, dental, and vision insurance.
• Home office stipend including up to $500 for equipment/furniture/accessories and $60/month toward home internet.
• Generous PTO and UTO policies plus a flexible schedule aligned with performance expectations.
• 401(k) and additional insurance benefits including short/long-term disability and life insurance.

Hiring process

• Virtual interview with People Ops (30 minutes).
• Conversation with Sales Directors (60 minutes).
• Final panel interview with a 15–20 minute presentation; offer candidates complete a background check and attend the Columbus, OH office onsite for the first week of onboarding.