Regional Account Manager (SaaS)

TL;DR

Regional Account Manager (SaaS): Managing a portfolio of mid-market fleet customers to drive platform adoption, retention, and expansion with an accent on building executive-level relationships. Focus on solving complex operational challenges and aligning technology solutions with measurable business outcomes for commercial transportation fleets.

Location: Must be based in the U.S. (Remote, up to 25% travel required).

Salary: $115,000 – $122,000

Company

hirify.global is a leading open IoT platform for commercial transportation, partnering with fleets and manufacturers to modernize supply chain operations.

What you will do

• Serve as the primary trusted advisor for a portfolio of regional fleet customers throughout their lifecycle.
• Lead regular business reviews to demonstrate ROI and ensure ongoing platform value.
• Monitor account health to mitigate renewal risks and identify expansion opportunities.
• Advocate for customer needs by collaborating with Product, Engineering, and Implementation teams.
• Develop and maintain strategic relationships with executive and operational stakeholders.

Requirements

• 5+ years of experience in Account Management, Customer Success, or Enterprise SaaS Sales.
• Proven track record of driving customer retention, renewals, and account growth.
• Experience managing mid-market or enterprise-level customer relationships.
• Must be based in the U.S. and able to travel up to 25% for business needs.
• Strong presentation skills with the ability to engage executive stakeholders.

Nice to have

• Background in transportation, logistics, fleet management, or telematics.
• Experience with SaaS or IoT software platforms.
• Familiarity with Transportation Management Systems (TMS).

Culture & Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid vacation, sick time, and company holidays.
• Six weeks of paid parental leave.
• Bonus and equity opportunities.