Revenue Operations Manager - Post Sales (SaaS)

TL;DR

Revenue Operations Manager - Post Sales (SaaS): Building and maintaining the operational infrastructure for Customer Success and Account Management with an accent on territory design, quota setting, and forecasting. Focus on driving net revenue retention, optimizing post-sales workflows, and leveraging AI for churn signals and upsell identification.

Location: Must be based in or relocate to a hub location (San Francisco, Denver, Nashville, or Santiago) and work from the office 3+ days a week

Salary: $161,000 - $189,000 USD (for San Francisco, CA)

Company

hirify.global is building an AI-powered data platform to enable safe and fair decisions for background checks and verification.

What you will do

• Design and maintain territory, book, and account assignment models for CS and AM teams.
• Own the quota-setting process, partnering with finance and revenue leadership to align targets.
• Build and run renewal and expansion forecasting processes for weekly pipeline and business reviews.
• Define and track goals, metrics, and processes to scale the post-sales business.
• Drive cross-functional alignment with Sales Ops, Analytics, Finance, and Marketing to improve workflows.
• Lead executive-level analyses and prepare board updates and quarterly business reviews.

Requirements

• 6+ years of experience in revenue, sales, or business operations.
• Direct exposure to post-sales, customer success, or account management preferred.
• Proven experience owning territory design, quota setting, and forecasting.
• Fluency in Salesforce and BI tools such as Looker, Tableau, or Omni.
• Strong analytical modeling skills and a track record of driving cross-functional initiatives.
• Must be available to work from a hub office 3+ days a week.

Nice to have

• SQL proficiency.

Culture & Benefits

• 100% medical, dental, and vision coverage.
• Flexible PTO policy and monthly wellness stipend.
• Learning and development allowance.
• Up to $25K reimbursement for fertility, adoption, and parental planning services.
• In-office perks: daily lunch, commuter stipend, and snacks.
• Competitive cash and equity compensation.