Account Manager (Client Services)

TL;DR

Account Manager (Client Services): Executing campaign delivery processes and managing client relationships for digital media projects with an accent on strategic communication, financial oversight, and team leadership. Focus on driving client satisfaction, managing project lifecycles, and coaching junior team members to ensure high-quality campaign execution.

Location: Must be based in the UK with the right to work in this location. The role follows a hybrid work model with office attendance expected approximately four days a week.

Company

hirify.global is a global, AI-driven media operating unit within WPP, focused on delivering creative personalisation and transformational growth for leading brands.

What you will do

• Serve as the primary point of contact for clients, ensuring satisfaction throughout the campaign lifecycle.
• Manage campaign project plans and ensure on-time, on-brief delivery of all client work.
• Oversee the end-to-end client billing process, including budget management and reconciliation.
• Collaborate with multi-disciplinary teams to define actionable briefs and ensure high-quality deliverables.
• Provide leadership and actionable feedback to junior team members, supporting their professional development.
• Identify and escalate potential risks while proactively recommending growth opportunities for the client business.

Requirements

• Must have the right to work in the UK.
• Proven experience in a Senior Account Executive role within digital media, advertising, or marketing.
• Strong understanding of campaign-level financial management, from estimates to invoicing.
• Excellent organizational and multi-tasking skills with a track record of meeting deadlines.
• Ability to work independently and collaborate effectively within a team environment.
• Strong written and verbal communication skills with a detail-oriented approach.

Culture & Benefits

• Competitive medical, vision, and dental insurance plans.
• Group retirement plans and preferential partner discounts.
• Significant paid time off and mental health awareness days.
• Access to global WPP networks for learning and professional growth.
• Collaborative office environment with frequent team events and thought leadership opportunities.