Payment Operations Efficiency & AI Automation (Fintech)

TL;DR

Payment Operations Efficiency & AI Automation (Fintech): Driving operational excellence and AI-powered automation within the payment engine to reduce manual work and operational risk with an accent on agentic workflows and LLM-based controls. Focus on identifying operational pain points, designing AI agents, and scaling automation experiments in a regulated environment.

Location: Paris, France (Occasional remote)

Company

hirify.global is a fintech company building banking products and platforms that power money movements for financial partners.

What you will do

• Lead discovery efforts to identify inefficiencies and operational risks in payment operations.
• Design, test, and scale AI agents and automation experiments, including agentic workflows and LLM-based controls.
• Champion responsible AI adoption by embedding human-in-the-loop controls and guardrails.
• Translate operational insights into actionable requirements for processes, tools, and AI agents.
• Define and monitor success metrics (KPIs) for AI adoption, quality, and business impact.
• Mentor supervisors on AI tooling and guide them through complex operational incidents.

Requirements

• 2+ years of experience driving operational excellence or automation in ops, risk, compliance, or product-ops environments.
• Hands-on experience experimenting with AI tooling, LLMs, and automation platforms.
• Ability to translate operational problems into clear requirements and measurable KPIs.
• Strong communication skills to influence technical and operational stakeholders.
• Must be based in Paris, France to support occasional remote work.

Nice to have

• Experience working within a bank or a payment services provider.
• General operational background in the payments or banking industry.

Culture & Benefits

• Inclusive and caring work environment regardless of background.
• Collaborative culture focusing on diversity as a driver for success.
• Supportive atmosphere aimed at reducing imposter syndrome in candidates.

Hiring process

• Talent Acquisition Specialist interview (30 min).
• Hiring Manager interview (1 hour).
• Technical case study (1 hour) including a case and fit interview.
• Peer Interview (1 hour).