Account Manager (IT Management)

TL;DR

Account Manager (IT Management): Managing and expanding relationships with existing clients to drive revenue growth through cross-selling and upselling of IT management and cybersecurity solutions. Focus on proactive account strategy, monitoring usage metrics, and achieving aggressive sales targets within a high-performance environment.

Location: Must be based in Dublin, Ireland

Company

hirify.global is a leading provider of AI-powered IT management and cybersecurity software, serving MSPs and internal IT organizations globally.

What you will do

• Proactively engage with clients to understand business objectives and anticipate challenges.
• Identify and execute cross-sell, upsell, and expansion opportunities within existing accounts.
• Monitor customer usage metrics and address adoption hurdles to ensure product value.
• Maintain sales checklists, processes, and timelines to meet revenue goals.
• Collaborate cross-functionally to act as the voice of the customer and influence product improvements.
• Provide personalized sessions to educate customers on new features and best practices.

Requirements

• 3+ years of experience in sales, preferably within the UK/Ireland market.
• Proven track record of meeting or exceeding sales goals in a metrics-driven environment.
• Exceptional inside sales experience in a fast-paced setting.
• Proficiency with CRM applications, specifically Salesforce.
• Strong organizational, interpersonal, and communication skills.
• Ability to create and manage weekly, monthly, and rolling 6-week sales forecasts.

Culture & Benefits

• High-growth, high-performance work environment.
• Opportunities for professional development, training, and career advancement.
• Focus on innovation, accountability, and results-driven culture.
• Executive support and consultative sales environment.