Claims Adjuster Trainee

TL;DR

Claims Adjuster Trainee: Developing essential skills to investigate, evaluate, and resolve automobile insurance claims within a structured classroom and call center environment. Focus on mastering policy terms, maintaining accurate documentation, and providing professional service to claimants in a high-volume setting.

Location: Must be based in West Hills, CA (Onsite)

Salary: $26.00/hour

Company

hirify.global provides affordable specialty auto coverage with a commitment to outstanding service and core values of integrity, authenticity, learning, and execution.

What you will do

• Complete comprehensive classroom training programs and pass all required assessments.
• Investigate automobile claims to determine validity and potential payout.
• Resolve claims efficiently while adhering to company standards and regulatory requirements.
• Maintain accurate and detailed records within the claims management system.
• Communicate professionally with claimants, policyholders, and stakeholders via phone and written correspondence.
• Manage competing priorities in a fast-paced, high-volume call center environment.

Requirements

• Must be based in or able to work onsite in West Hills, CA.
• A 2 or 4-year college degree or at least 1 year of industry experience.
• Strong verbal and written communication skills.
• Demonstrated ability to type at least 35 words per minute with high accuracy.
• Ability to work in a fast-paced call center environment with frequent background noise.
• Reliable attendance and punctuality are critical for performance metrics.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance plans.
• Health Savings Account (HSA) options.
• Paid Time Off (PTO) and company-observed holidays.
• 401k retirement savings plan.
• Professional office environment with structured training and development.