Workers' Comp Claim Assistant

TL;DR

Workers' Comp Claim Assistant: Providing clerical, administrative, and customer service support to claims operations teams with an accent on accurate data entry, file management, and professional communication. Focus on maintaining efficient claim administration, processing documentation, and assisting adjusters in a fast-paced, deadline-driven environment.

Location: Must be based in the United States (Remote)

Salary: $16.00 - $19.00 / hour

Company

hirify.global is a specialist professional services and technology firm partnering with leading insurance and highly regulated global businesses to manage risk and transform core operations.

What you will do

• Receive and process claim notices via phone, email, and other channels.
• Establish new claim files and enter information into internal management systems.
• Route assignments to appropriate adjusters and maintain accurate electronic documentation.
• Process incoming and outgoing correspondence, reports, and invoices.
• Provide professional customer service to policyholders, claimants, and business partners.
• Support claims leadership with reporting and special administrative projects.

Requirements

• High school diploma or equivalent.
• Must be based in the United States.
• 1+ years of administrative, clerical, or insurance-related experience.
• Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams).
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a deadline-driven environment.

Nice to have

• Prior experience in insurance or claims administration.
• Familiarity with claims management and document management platforms.
• Experience handling confidential information.

Culture & Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) plan with employer matching.
• Paid time off and paid holidays.
• Life insurance and disability coverage.
• Commitment to a diverse and inclusive workplace.