GTM Operations Manager (AI)

TL;DR

GTM Operations Manager (AI): Driving productivity and operational scalability for the Agent Development team with an accent on standardizing SOPs, onboarding, and AI-native tool integration. Focus on building measurable productivity frameworks, streamlining cross-functional initiatives, and creating feedback loops from the field.

Location: On-site in San Francisco, CA

Salary: $180K – $220K + Equity

Company

hirify.global is creating an AI platform to help businesses build more human and effective customer experiences.

What you will do

• Drive productivity across Agent Development by identifying bottlenecks, building metrics, and shipping efficiency changes.
• Standardize operations by defining and maintaining playbooks and SOPs for internal and external processes.
• Leverage AI to build native tools and workflows that automate manual, repeatable work to create operating leverage.
• Create feedback loops to capture field signals and integrate them into onboarding, SOPs, and tooling.
• Own the end-to-end onboarding curriculum, ramp plans, and continuous enablement engine.

Requirements

• 3-5 years of experience in management consulting, strategy and operations, or a similar role at a high-growth technology company.
• Proven track record of designing onboarding, training, or ramp programs and documenting repeatable processes.
• Strong analytical rigor with the ability to build productivity metrics and frameworks.
• Comfort with ambiguity and the ability to independently structure open-ended problems.
• Strong communication skills and the ability to influence stakeholders and leadership.
• Ability to run projects end-to-end with cross-functional stakeholders.

Nice to have

• Technical fluency and ability to use AI coding tools (e.g., Claude Code, Cursor, Codex) to create internal solutions.
• Previous experience in a forward-deployed or customer-facing role.

Culture & Benefits

• Values-driven environment focused on Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
• Flexible (unlimited) paid time off.
• Comprehensive medical, dental, and vision benefits for employees and families.
• Life insurance, disability benefits, and retirement plans.
• Parental leave and fertility/family building benefits through Carrot.
• On-site perks including lunch, snacks, coffee, and a discretionary benefit stipend.